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Very poor communication/ customer support
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Poor customer service . I have never been treated so poorly in my life for reasons that I am still trying to figure out . They said they would not repair our car port ( even though we knew it was out of warranty and was willing to pay ) . The receptionist treated me so rudely that I couldn’t believe I was actually dealing with a business . I tried to tell the receptionist that I only wanted help in trying to get it fixed. I tried to ask if they knew anyone who could help and she would only cut me off and say no we don’t . She acted aggravated that I had already called them back in June but she didn’t reply then. I would never buy from them again and pray to never have to deal with them again . TERRIBLE
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