Jacob C.'s review of The Auto Gallery

The Auto Gallery

         
Customer Reviews & Ratings
Complaint Posted 3/25/2011
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Review 3/25/2011
I had a terrible experience with the Auto Gallery. I complained but to no avail. I also filed a report with the BBB, but evidently that doesn't help either (still no response).

They sold me a car and didn't disclose it had a $1,000 flaw that needed to be repaired. As a used car, the issue was not covered under waranty.

They obviously had shoddy initial inspection, and I wasn't smart enough to check EVERYTHING when I test drove it. I assumed the features they advertised actually worked.

They didn't return the 14 calls I made or the letter I wrote.

If this isn't an example of poor service, I'm not sure what is.
 
 
 
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Additional Business Information
Hours   Phone   (818) 884-4411 Address   21301 Ventura Blvd
Woodland Hills, CA 91364
Website   http://www.theautogallery.com Email  
Contact   Lonnie Decker Other  
 
 
 
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