K W.'s review of Ya Ya Creations

Ya Ya Creations

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Customer Reviews & Ratings
Complaint Posted 9/4/2014
. 1
. 0
Refuses to refund for their own poor shipping practices
Ordered rose floating candles and received them poorly packaged and melted; they were unusable. I had to go to a nearby store to replace them at the last minute. Upon request for a refund for the candles, I was offered a 30% refund and the joy of keeping
the melted lumps of wax; or, I could pay to ship them back and pay a restocking fee....for melted candles (which would have me actually paying more than my refund). After several emails, I was only able to receive a refund by escalating the issue with Paypal.
Here's the kicker, I was asking for a refund of less than $5. Do not waste your time or money with this company.
 
 
 
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Additional Business Information
Hours   Online business, 24/7 Phone   (626) 667-2258 Address   13155 Railroad Avenue
City Of Industry, CA 91746
Website   http://www.efavormart.com Email   mitch@efavormart.com
Contact   Mitch Su Other  
 
 
 
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